Crisis numbers — keep these somewhere you can find them
000 is the universal emergency line. Plus Lifeline, 13YARN, 1800RESPECT, Beyond Blue, Kids Helpline, MensLine, Q Life, Suicide Call Back, and Poisons Information.
Published 17 May 2026 · Last reviewed 17 May 2026
If you or someone you know is in crisis, these are the numbers to call. All are free from any phone, anywhere in Australia, including mobiles without credit.
| Service | Number | What it's for |
|---|---|---|
| Emergency | 000 | Police, fire, ambulance — immediate danger |
| Lifeline | 13 11 14 | 24/7 crisis support and suicide prevention |
| 13YARN | 13 92 76 | 24/7 crisis line for Aboriginal and Torres Strait Islander people |
| 1800RESPECT | 1800 737 732 | Family, domestic and sexual violence — 24/7 |
| Beyond Blue | 1300 22 4636 | Mental health support — 24/7 |
| Kids Helpline | 1800 55 1800 | For young people 5–25, 24/7 |
| MensLine Australia | 1300 78 99 78 | For men dealing with relationship, family, or mental health issues |
| Q Life | 1800 184 527 | LGBTIQ+ peer support (3pm to midnight) |
| Suicide Call Back | 1300 659 467 | 24/7 |
| Poisons Information | 13 11 26 | If someone's been poisoned or had a medication mistake |
If you're outside the cities, emergency numbers still work. Mobile reception is the limiting factor — in remote areas, satellite phones or PLBs (personal locator beacons) are the backup.
If the situation you're calling about is sensitive — domestic violence, mental health, sexual assault — and you're worried about being overheard, ask the operator to call you back at a safer time. They will.
For longer-term mental-health support beyond the crisis call, see mental health. For domestic-abuse situations involving a visa-tied relationship, see domestic abuse and family violence.