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Trusted an "agent" for my partner visa — turns out he wasn't even MARA-registered

Anonymous Lonely Pademelon · 14 May 2026

Paid him $3,200 in instalments to "handle" my 820 application. He was a family friend of a friend. Half the documents he submitted on my behalf were factually wrong (wrong employment dates, wrong relationship start date). Immigration sent an RFI, I started reading it carefully, realised the application was a mess. Looked him up on the MARA register — not on it. Never was. Reported him to ABF and got a real registered agent to fix the mess (another $2,800). Visa eventually approved but it took an extra 8 months. Two-second check: https://www.mara.gov.au is the only register that matters. If they're not on it, they cannot legally give immigration assistance for a fee, full stop.

3 replies

  • Anonymous Honest Quoll · 14 May 2026

    Depressingly common. Family-of-a-friend agents are the worst because you feel obligated to trust them. Always check the register before you pay anyone a cent.
  • Anonymous Modest Cassowary · 14 May 2026

    Only registered migration agents (MARN starting with a digit) and Australian lawyers can legally charge for immigration assistance. Anyone else taking money is breaking the law.
  • Anonymous Steady Galah · 15 May 2026

    I report unregistered "agents" to ABF whenever I see them. ABF takes it seriously. Your $3,200 lesson might save someone else thousands.

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